Effective Date: February 6, 2026
At Dirwin Bike Co., Ltd. (“Dirwin Bike,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or purchase our products. By using our website or services, you agree to the practices described in this Privacy Policy.
We may collect the following types of information when you interact with Dirwin Bike:
a. Personal Information:
Name, email address, phone number, billing and shipping address, and payment information when you make a purchase or register for an account.
b. Non-Personal Information:
Browser type, device type, IP address, pages visited, and other technical information about your use of our website.
c. Cookies and Tracking Technologies:
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and provide personalized content or offers. You can manage cookie preferences through your browser settings.
We use the information we collect for the following purposes:
To process and fulfill orders, including shipping, billing, and customer support.
To improve our website, products, and services.
To communicate important updates, promotions, and offers.
To prevent fraud and ensure the security of our website and transactions.
To comply with legal obligations.
Dirwin Bike does not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party partners who help us operate our website, process payments, deliver products, or provide marketing services.
Legal Requirements: When required by law or to protect our rights, safety, or property.
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure servers, encryption, and regular monitoring. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to:
Access, correct, or delete your personal information.
Opt-out of marketing communications at any time.
Manage cookie preferences or disable tracking technologies.
To exercise these rights, please contact us at customerservice@dirwinbike.com.
Our website may contain links to third-party websites. Dirwin Bike is not responsible for the privacy practices of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.
Our website and services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Dirwin Bike Co., Ltd.
8605 Santa Monica Blvd #79525, West Hollywood, CA 90069
Warehouse: City of Industry, CA
Email: sales@dirwinbike.com | customerservice@dirwinbike.com
Phone: (312) 763-9647